KG Hawes’ VoizTrail® Speech Analytics Meets PCI DSS Requirements

SPRINGFIELD, ORE — September 2019, KG Hawes, a software development, and cyber/network security service provider, today announced that its VoizTrail® Speech Analytics platform has completed its annual PCI audit and received their Report on Compliance (RoC). This report verifies that VoizTrail® adheres to the Payment Card Industry Security Data Standard’s twelve requirements and has the proper internal controls and processes in place to deliver the highest quality services to its clients.

KirkpatrickPrice, a licensed CPA and PCI QSA firm, performed the audit and appropriate testing of VoizTrail’s controls that are relevant to the storing and transmitting of information from credit, debit, or other payment cards. The PCI Data Security Standard is a complex security standard that focuses on security management, policies, procedures, network architecture, software design, and other critical protective procedures.  These security standards are relevant to any merchant or service provider that uses, stores or transmits information from a payment card. In accordance with the PCI Security Standards Council, KirkpatrickPrice’s qualified security assessors assisted VoizTrail® in becoming PCI compliant.

“Obtaining our PCI-DSS compliance is a testimony of the efforts by KG Hawes to ensure that its systems and procedures, relating to cardholder data, adhere to the highest standards,” says Chris DeLess, Chief Technologist at KG Hawes. “We sincerely appreciate the expertise and scrutiny of the Kirkpatrick team to ensure that this audit had teeth.”

“Many of VoizTrail’s clients rely on their systems to process or store sensitive data and protect information,” said Joseph Kirkpatrick, President of KirkpatrickPrice. “As a result, VoizTrail® has implemented best practice controls demanded by their customers to address information security and compliance risks. Our third-party opinion validates these controls and the tests we perform provide assurance regarding the accounts receivables management services provided by VoizTrail®.”


About KG Hawes: KG Hawes is a product centric and solution-based services organization, located in Springfield, Oregon. It serves customers across the United States and Australia. KG Hawes’ key specialty markets include: Revenue Cycle Management, Outsourcing and third-party accounts receivables, for Healthcare, State and Municipal agencies.  KG Hawes offers VoizTrail®, a speech analytics solution suite along with call auditing services, ARTrail®, a comprehensive accounts receivable management solution, RoboDX ™, an electronic data exchange tool, and Docutrail®, a NoSQL, secure document management system. Additionally, KG Hawes provides a variety of support services, including cyber & network security audits, infrastructure and database management. To learn more about KG Hawes, visit our website at: www.kghawes.com. You can also find them on social media: LinkedIn, Twitter, Facebook and Instagram.

About KirkpatrickPrice: KirkpatrickPrice is a licensed CPA firm, PCI QSA, and a HITRUST CSF Assessor, registered with the PCAOB, providing assurance services to over 900 clients in more than 48 states, Canada, Asia, and Europe. The firm has more than a decade of experience in information security and compliance assurance by performing assessments, audits, and tests that strengthen information security and internal controls. KirkpatrickPrice most commonly provides advice on SOC 1, SOC 2, PCI DSS, HIPAA, HITRUST CSF, GDPR, ISO 27001, FISMA, and CFPB frameworks. For more information, visit www.kirkpatrickprice.com, follow KirkpatrickPrice on Twitter (@KPAudit), or connect with KirkpatrickPrice on LinkedIn.

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